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Protect All Your HFCU Cards with HFCU Card Alerts and Protections

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HFCU Card Alerts and Protections gives you peace of mind knowing that you will receive real-time customized alerts when a transaction is made, and also gives you the ability to turn each of your cards off in the event unauthorized transactions are taking place. This is a free self-service tool within our free eMobile Banking app* that puts you in total control of your cards, and protects you from fraudulent activity that could occur at any time.

With HFCU Card Alerts and Protections, you can:

  • Turn your card on and off: Instantly turn your ATM, credit, and debit cards off for peace of mind if your card is misplaced, lost, stolen, or being misused.
  • Get instant alerts: Customize alerts and receive details of real-time debit and/or credit card transactions.*
  • Set spending limits: Set dollar limits for transactions and prevent charges over your specified dollar amounts.
  • Customize your card preferences: Choose which types of merchants and/or the types of purchases you want to allow or block.

Take control of your cards today! Log in to your HFCU eMobile Banking app, and follow these simple steps:

  1. Select “Accounts” and select your appropriate account.
  1. Go to “Card Management” and choose a card.
  1. Tap “Alerts and Protections” and choose the controls you would like to apply to that card.

Need our app? Download the free HFCU Mobile Banking app on the App Store® or Google Play™ today.*

In order to take advantage of our mobile banking app, you must be set up with a user name and password through eTeller (online banking). To get set up simply call our call center at 281-243-0500.

*Must have compatible device. Requires iPhone® with iOS 9.0 or above. Requires Android 4.1 or above. The cell phone or mobile device must have the ability to send and receive text messages and the use of “short codes” must not be blocked. Short codes are special telephone numbers, often five digits long, which are used to send text messages from mobile phones. You are responsible for any text messaging fees from your carrier, message and data rates may apply.