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Read more about how HFCU helped this member by giving excellent service that is second to none.
“On Tuesday, June 29, 2018, I found an automobile through social media, and I was eager to purchase it. Unfortunately, I was in a time crunch as the seller was leaving the country and needed the transaction completed before traveling. I contacted the South-east location and spoke to Joanna Martinez fearing that I would not enough time to put everything in place.
I updated her on my time restraint and the importance of purchasing the automobile. She immediately started processing my application and kept me well informed on the entire process. To my surprise, she had me approved and ready by the afternoon.
Per Joanna’s instructions, I contacted the seller to let her know the deal was done pending a car inspection. The next day the sellers got the car inspected and met me at the Southeast location to finalize the vehicle purchase. Joanna had everything ready for us to sign and complete the transaction in less than 40 minutes.
One of the easiest financial transactions, I have ever made, and it’s all because Joanna Martinez went over and beyond the call of duty to provide me with excellent customer service.” – HCFU Lifelong Member