At Houston Federal Credit Union, we’re always working to keep you up to date on—and protected against—the latest scams and threats to your identity. If you have noticed any suspicious or unusual activity on your accounts, please notify our Call Center immediately for assistance by calling 1-281-243-0500 during normal business hours. If you have noticed any suspicious or unusual activity on your accounts after normal business hours, please contact the Fraud Center by calling 1-800-237-8990. If desired, Houston Federal Credit Union can close your debit or credit card and reissue a new one for you.
Stay a Step Ahead of Scammers, Review Your Transactions
Early detection of debit and credit card fraud is key to minimizing the damage a thief can do to your account, so be sure to sign up all your HFCU debit, ATM, and credit cards for our FREE HFCU Text Alerts* to help deter fraudulent activity that could occur.
Click the following links to understand and use the best practices to defend yourself from becoming a victim of identity theft and scams:
- Important Credit and Debit Card Resources
- Identity Theft, Scam Alerts and Credit Reports from HFCU
- Federal Trade Comission
Together with Houston Federal Credit Union, you can take steps to detect and prevent identity theft and fraud.