HFCU Privacy Policy

Keeping member information secure is a top priority for all of us at Houston Federal Credit Union. While information is the cornerstone of our ability to provide superior service, our most important asset is our members' trust.

We will limit the collection and use of our member information to the minimum we require to deliver superior service, including advising our members about our products, services and other opportunities, and to administer our business.

This privacy notice will help you understand how we handle the personal information about you that we collect and may disclose. This notice tells you how you can limit our disclosing personal information about you.

Your Privacy Is Our Top Priority
Protecting Your Personal Information
(The Following Are Policies And Practices To Protect Your Personal Information)
  • We protect personal information we collect about you by maintaining physical, electronic and procedural safeguards that meet or exceed applicable law.
  • Third parties who have access to personal information must agree to follow appropriate standards of security and confidentiality.
Personal Information Categories
(The following are categories of personal information we collect and may disclose.) The personal information we collect about you comes from the following sources:
  • Information we receive from you on applications or other forms, such as your name, address and telephone number;
  • Information about your transactions with us, our affiliates, or nonaffiliated third parties, such as your account balances, payment history and account activity;
  • Information we receive from a consumer reporting agency, such as your credit bureau reports and other information relating to your credit worthiness; and
  • Information we receive about you from other sources, such as your employer and other third parties.
Information Disclosure
We may disclose any of the above information that we collect to affiliates and nonaffiliated third parties as described below.

Categories Of Affiliates To Whom We May Disclose Personal Information:
  • Our affiliates are the companies controlled by Houston Federal Credit Union, including Credit Union Acceptance Corporation.

Categories of Nonaffiliated Third Parties To Whom We May Disclose Personal Information:
  • Nonaffiliated third parties are those not part of the HFCU family, such as Liberty Check Printers.
  • We may disclose personal information about you to our nonaffiliated third party financial service providers, such as check printing companies, IRA administrators, bill payment service company, and insurance companies.
If you want to limit disclosure of personal information to nonaffiliated third parties, you can contact our office toll-free at 1-866-OUR-HFCU (1-866-687-4328) or write to us at Houston Federal Credit Union, 16320 Kensington Dr., Sugar Land, TX 77479. We will treat an opt-out request as applying to everyone listed on the account.
If you have any questions please feel free to call HFCU at 1-866-OUR-HFCU or (281) 243-0500. You can also request information online or stop by and enjoy some free coffee while we talk.
This credit union is federally insured by the National Credit Union Administration

©2004 Houston Federal Credit Union

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