Our Home Office
16320 Kensington Drive
Sugar Land, Texas
77479-4097
(866) 687-4328 (toll free)
(281) 243-0500 (local)

eTeller
MasterCard
Visa
ATMs

Report a Lost or Stolen Card

If you lose your:
  • HFCU ATM card,
  • MasterCard®,
  • Visa®,
  • or Visa® CheckCard,
DO NOT DELAY in reporting your card lost or stolen.

Here's How:
Report A Stolen Credit Card Or CheckCard
  1. Call 1(800) 442-4757 immediately.
  2. From the Menu, choose Option 4 from the Main Menu.
Report A Stolen HFCU ATM Card (one of four ways)
  • Come into any HFCU branch during business hours.
  • Call the HFCU Call Center at (281) 243-0500.
  • Call TellerPhone, choose Option 8 from the Main Menu.
  • Sign on to eTeller, select Card Options, then Cancel ATM Card.
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If you have any questions please feel free to call HFCU at 1-866-OUR-HFCU (1-866-687-4328) or (281) 243-0500. You can also request information online or stop by and visit with one of our friendly service representatives.